Everyone caring for your client, in one conversation.
An add-on for any matter: one secure conversation shared by the client's treating doctors, their lawyer, the insurer and our clinicians. Updates reach everyone at once.
What it is
One conversation, one record
Everyone on the client's care team reads the same updates, in order, kept with the matter they belong to. Nobody works from an old version of events.
Only the people the client agrees to
Membership follows the matter: a party joins with the client's documented consent and leaves if that consent is withdrawn.
Basic messaging stays free
Messaging with us about a matter is always free. The room is for when the whole care team needs to talk together.
Injury Reports Australia Clinician
Assessment booked for Tue 18 Nov at 10:00 by telehealth. The link is in the client's portal.
Dr A. Example Treating GP
Thanks. I'm available after the assessment if your clinician has questions about treatment so far.
Example Lawyers Lawyer
Received. Our numbered questions are on the referral; no changes from us.
Injury Reports Australia Clinician
Report released to the commissioning party on Fri 28 Nov. Next review date is on the matter page.
Who joins, with the client's consent
A room has only the people the client agrees to. Each member is added with the client's documented consent, recorded on the matter.
- The client, or their parent, guardian or authorised representative
- Their GP, surgeon and other treating doctors
- Their allied health practitioners
- Their lawyer
- The insurer, case manager or workplace rehabilitation provider
- Our clinicians and staff
How it's looked after
Looked after by our staff
Injury Reports Australia staff open each room, take part in it and close it when the matter no longer needs it.
Every message is kept and audited
Messages stay with the matter record, and every post is written to the audit log, like everything else on the matter.
Not an emergency service
The room isn't monitored around the clock. In an emergency, call 000.
One price per matter
$249 inc GST
- A one-off fee per matter, including GST.
- Paid by the client, the referring law firm (as a disbursement), or the insurer or rehabilitation provider.
- Never billed to a scheme.
Add it from the matter page in your portal once we have the client's consent. Our team can also offer it to the client.