Reports and services

Not sure which report you need? Here's what each one covers, who it suits, and what we need from you.

FCE · In person or hybrid · Report with test data

Functional capacity evaluation

Objective testing of lifting, carrying, posture, endurance and work tolerance, measured against the client's job demands.

Standardised lifting, carrying, pushing and pulling tests
Sitting, standing and posture tolerance
Effort and consistency indicators
Comparison with documented job demands

We need: Job description or demands, recent medical reports, imaging if relevant

ERG · On site or telehealth

Ergonomic assessment

Workstation, vehicle or worksite assessment with prioritised recommendations and the clinical reasoning behind them.

Office, home office, vehicle or production-line workstations
Risk factors linked to the claimed injury
Prioritised, costed-where-possible recommendations
Photos and measurements

We need: Site contact and access, or a video walkthrough for telehealth

IFR · Telehealth · Australia-wide

Injury & functional impact report

How the injury affects work, daily living, sleep and activity, documented with standardised outcome measures.

History, current symptoms and clinical findings
Effect on work, domestic tasks, sleep and leisure
Standardised outcome measures over time
Treatment received and future treatment needs

We need: Referral questions, records, client contact details

FRR · No client attendance needed

File review report

A clinician's review of the medical and treatment records you supply, answering your specific questions.

Review of medical, imaging and treatment records
Answers to your numbered questions
Gaps in the evidence flagged clearly

We need: A complete record bundle and numbered questions

TPR · For current patients

Treating physiotherapy report

Diagnosis, treatment to date, progress, prognosis and future treatment needs for clients we treat.

For clients we treat or have treated
Diagnosis, treatment to date, progress and prognosis
Future treatment needs and estimated costs

We need: The client's authority to release information

Permanent impairment ratings. Whole-person impairment assessments under the AMA Guides are done by approved medical assessors, not physiotherapists. We don't provide impairment ratings. Our functional and injury-impact evidence can be given to the assessor you engage.

Certificates of capacity

A physiotherapist can issue certificates of capacity only under these schemes:

WorkSafe Victoria. Our physiotherapist can issue ongoing certificates once the first certificate from the doctor is on file, each covering up to 28 days. The most recent consultation must be in person, unless WorkSafe Victoria has approved telehealth.
Transport Accident Commission (TAC). Our physiotherapist can issue certificates when they are the client's primary treating practitioner.
NSW workers compensation. Our physiotherapist can issue ongoing certificates once the first certificate from the doctor is on file, each covering up to 28 days.

Everywhere else, certificates come from the treating doctor. We send the doctor a supporting report instead. We check eligibility on every referral before any certificate is issued. See every scheme, state by state.

Telehealth

We use telehealth where a clinician decides it's clinically appropriate. Some physical tests can't be done by video, and the report says where findings are limited by the format. If telehealth isn't suitable, we arrange an in-person assessment.

Ready to refer?

Choose one or more report types and set the urgency on the referral.

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