Injury ReportsAustralia

Schemes we work with

Scheme rules differ in every state. Choose a state to see each scheme, what we'll ask for when you refer, and who issues certificates of capacity.

Schemes by state

Victoria

WorkSafe Victoria

Claims handled by workSafe agents (insurers appointed by WorkSafe).

Physiotherapist can issue certificates

Our physiotherapist can issue ongoing certificates once the first certificate from the doctor is on file, each covering up to 28 days. The most recent consultation must be in person, unless WorkSafe Victoria has approved telehealth.

When you refer, we'll ask for:
  • WorkSafe claim number (optional)
  • Insurer or claims agent (optional)

Transport Accident Commission (TAC)

Physiotherapist can issue certificates

Our physiotherapist can issue certificates when they are the client's primary treating practitioner.

When you refer, we'll ask for:
  • TAC claim number (optional)

National / Commonwealth

Comcare

Certificates from the treating doctor

Certificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.

When you refer, we'll ask for:
  • Claim number (optional)

Seacare

Certificates from the treating doctor

Certificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.

When you refer, we'll ask for:
  • Claim number (optional)

Department of Veterans' Affairs (DVA)

Certificates from the treating doctor

Certificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.

When you refer, we'll ask for:
  • DVA file number
  • DVA card type
  • Accepted conditions on the White Card (White only)
  • Legislation (optional)
  • Referral (D904) expiry date

Other funders (any state)

Life, TPD and income protection insurers

Certificates from the treating doctor

Certificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.

When you refer, we'll ask for:
  • Policy / claim number (optional)

Public liability claims

Certificates from the treating doctor

Certificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.

When you refer, we'll ask for:
  • Claim / file reference (optional)

Medicare Chronic Disease Management (GP plan)

Certificates from the treating doctor

Certificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.

When you refer, we'll ask for:
  • GP plan date
  • Sessions remaining on the plan (optional)

Private / not yet lodged

Certificates from the treating doctor

Certificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.

When you refer, we'll ask for:

No scheme details needed.

Certificates of capacity

Who issues certificates, state by state

In most schemes a certificate of capacity must come from the treating doctor. Where that's the case, we send the doctor a supporting report instead.

Who issues certificates of capacity in each scheme, by state
StateSchemeCertificates of capacity
VictoriaWorkSafe VictoriaOur physiotherapist can issue ongoing certificates once the first certificate from the doctor is on file, each covering up to 28 days. The most recent consultation must be in person, unless WorkSafe Victoria has approved telehealth.
Transport Accident Commission (TAC)Our physiotherapist can issue certificates when they are the client's primary treating practitioner.
New South WalesNSW workers compensationOur physiotherapist can issue ongoing certificates once the first certificate from the doctor is on file, each covering up to 28 days.
NSW CTP (Motor Accident Injuries)Certificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.
QueenslandWorkCover QueenslandCertificates of capacity come from an AHPRA-registered medical doctor (dentists for oral injuries, nurse practitioners for minor injuries). We can send a supporting report to the treating doctor.
Queensland CTPCertificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.
South AustraliaReturnToWorkSACertificates of capacity come from a medical practitioner. We can send a supporting report to the treating doctor.
South Australia CTPCertificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.
Western AustraliaWorkCover WACertificates of capacity come from the treating medical practitioner. We can send a supporting report to the treating doctor.
Insurance Commission of Western Australia (ICWA)Certificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.
TasmaniaTasmanian workers compensationCertificates of capacity come from a medical practitioner. We can send a supporting report to the treating doctor.
Motor Accidents Insurance Board (MAIB)Certificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.
Australian Capital TerritoryACT private sector workers compensationCertificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.
ACT Government employee workers compensationCertificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.
ACT Motor Accident Injuries (MAI) schemeCertificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.
Northern TerritoryNT workers compensationCertificates of capacity come from a medical practitioner (remote-area exception for registered/enrolled nurses and Aboriginal health workers). We can send a supporting report to the treating doctor.
Motor Accidents (Compensation) scheme (MACA)Certificates of capacity come from the treating doctor. We can send a supporting report to the treating doctor.

Scheme rules change. We check each entry against the regulator's published guidance (register last reviewed 2026-11-09).