If you've been injured
You may worry that no one believes how much your injury affects you. We measure it carefully and write it down clearly, so it's on the record.
What we do
We assess you
A physiotherapist talks with you and checks how you move, lift, sit and stand. Often this is by video, so you don't need to travel.
We write a report
The report explains how the injury affects your work and daily life. A registered physiotherapist checks and signs it.
You have your own portal
See your appointments, fill in forms, upload documents and send us a message, from your phone or computer.
Need an interpreter?
Tell us when you're referred, and we'll book one for your assessment.
Referring yourself
- Fill in the online referral form and choose that you're referring yourself.
- We call you for a short chat to check our service is right for you.
- If it is, we ask for your consent and book your assessment.
- You can ask your lawyer, doctor or insurer to refer you instead.
Guides
What a certificate of capacity needs
Who can issue a certificate of capacity under each Australian scheme, and what the certificate needs to say.
How a functional capacity evaluation works
What happens at a functional capacity evaluation (FCE), what it measures and what the report contains, in plain English.
Common questions
- Do I have to travel?
- Often not. Many assessments are done by video. If you need to be seen in person, we'll arrange it.
- Will you decide my claim?
- No. We don't decide claims or give legal advice. We assess you and write a clear report.
- Can I bring someone with me?
- Yes. You can have a family member or support person with you, and we can book an interpreter.
Certificates of capacity
A physiotherapist can issue certificates of capacity only under these schemes:
- WorkSafe Victoria. Our physiotherapist can issue ongoing certificates once the first certificate from the doctor is on file, each covering up to 28 days. The most recent consultation must be in person, unless WorkSafe Victoria has approved telehealth.
- Transport Accident Commission (TAC). Our physiotherapist can issue certificates when they are the client's primary treating practitioner.
- NSW workers compensation. Our physiotherapist can issue ongoing certificates once the first certificate from the doctor is on file, each covering up to 28 days.