For GPs
Injury claims bring paperwork you don't have time for. Refer once, and we send back clear findings that support your certificates.
What we can help with
Assessment and treatment
Under workers compensation, transport accident and other schemes in every state and territory.
Functional capacity evaluations
Objective test results to inform your certificate of capacity.
Reports back to you
Progress reports sent to you after each review, through your own portal.
Telehealth
For patients in regional areas or who can't easily travel.
How to refer
- Use the online referral form and choose "GP" as the referrer.
- Attach your referral letter. Include the claim number if one has been issued.
- We contact your patient to confirm consent and book the assessment.
- Findings and reports come back to you in your portal.
First certificates stay with you. Where a scheme needs the first certificate from a medical practitioner, we send you objective findings to support it.
Guides
What a certificate of capacity needs
Who can issue a certificate of capacity under each Australian scheme, and what the certificate needs to say.
How a functional capacity evaluation works
What happens at a functional capacity evaluation (FCE), what it measures and what the report contains, in plain English.
Common questions
- Can a physiotherapist issue the certificate of capacity?
- Only where the scheme allows it, and our Schemes page shows where. Everywhere else, certificates come from you, and we send findings to support them.
- What do I need to send?
- Your referral letter, and the claim number if one has been issued. We contact your patient to confirm consent and book.
- Will I hear back?
- Yes. Findings and progress reports come back to you in your portal.
Certificates of capacity
A physiotherapist can issue certificates of capacity only under these schemes:
- WorkSafe Victoria. Our physiotherapist can issue ongoing certificates once the first certificate from the doctor is on file, each covering up to 28 days. The most recent consultation must be in person, unless WorkSafe Victoria has approved telehealth.
- Transport Accident Commission (TAC). Our physiotherapist can issue certificates when they are the client's primary treating practitioner.
- NSW workers compensation. Our physiotherapist can issue ongoing certificates once the first certificate from the doctor is on file, each covering up to 28 days.
Everywhere else, certificates come from the treating doctor. We send the doctor a supporting report instead. We check eligibility on every referral before any certificate is issued. See every scheme, state by state.